At Heater-Home.com we do our best to offer the
highest quality customer service. You may contact us via our
toll free number and speak with a live sales person or e-mail us
and expect a reply within 1 business day. Please direct all
e-mails to
sales@heater-home.com
PRIVACY
- We take customer privacy
very seriously, customer information is never shared or sold.
Moreover; all orders are processed with SSL secure servers under
128 bit encryption. It is our promise that your personal
information is SAFE & SECURE!
SHIPPING -
Shipping speed and accuracy are
important to our customers. for this reason we ship most of our
orders FedEx at no extra cost to you. Most orders received prior
to 1:00PM PST will ship the same day, tracking numbers will be
sent via your e-mail address.
CUSTOMER SATISFACTION - Customer satisfaction is our goal. Unlike other internet
merchants that do not offer phone order support, we have friendly
sales representatives to assist you during weekday business hours.
QUALITY - We strive to offer
the highest quality merchandise. While other discount retailers
offer low-end low-price heaters, we do our best to offer
commercial quality high-end heaters at the same discounted
prices.