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At Heater-Home.com we do our best to offer the highest quality customer service.  You may contact us via our toll free number and speak with a live sales person or e-mail us and expect a reply within 1 business day.  Please direct all e-mails to sales@heater-home.com

  • Phones actually answered by a real person

  • E-mails answered within 1 business day

  • Orders shipped via FedEx

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You can also reach us through our online contact form

PRIVACY  - We take customer privacy very seriously, customer information is never shared or sold.  Moreover; all orders are processed with SSL secure servers under 128 bit encryption.  It is our promise that your personal information is SAFE & SECURE!

SHIPPING - Shipping speed and accuracy are  important to our customers.  for this reason we ship most of our orders FedEx at no extra cost to you. Most orders received prior to 1:00PM PST will ship the same day, tracking numbers will be sent via your e-mail address.

CUSTOMER SATISFACTION - Customer satisfaction is our goal.  Unlike other internet merchants that do not offer phone order support, we have friendly sales representatives to assist you during weekday business hours.

QUALITY - We strive to offer the highest quality merchandise.  While other discount retailers offer low-end low-price heaters, we do our best to offer commercial quality high-end  heaters at the same discounted prices.

WARRANTY INFORMATION - While all heaters are covered by a manufacturer warranty, we are proud to offer our own warranty for the first 30 days.  This assures you that if there is a problem with the heater, you can quickly receive a replacement instead of waiting for a manufacturer response.  for any questions, please call or e-mail us!

 


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